Loot boxes like the “Immortal Treasure III” are typically gained by ranking up through Dota 2’s Battle Pass. Much like battle passes seen in games like Fortnite, players can rank up the pass either through gameplay or buying levels directly. After reaching level 240 on the pass, players receive a loot box for every additional 30 levels earned.  As one might imagine, there are plenty of Dota fans willing to spend some extra money in the pursuit of rare gear, and it turns out that it’s these fans that have been most negatively affected by the loot box bug.

Now it’s not as though the bug is actively preventing items like the “Masque of Awaleb” from dropping. Rather, the bug is simply keeping the loot box odds from adjusting properly. This newest Dota 2 box is actually supposed to favor repeated openings; each new box opening should operate under odds more favorable to the player and will thus be more likely to award rare items the opener hasn’t yet obtained. The bug prevents this from happening, and the result is a loot box type governed by the same odds for each and every new opening.

Upon discovering the bug, Valve reported its findings to fans and announced what steps they’ll be taking to rectify the issue. The developer is awarding re-rolls to players for the boxes they’ve already opened, and they’re going to debug all unopened “Immortal Treasure III” loot boxes. Additionally, Valve will be adding ten levels to all players’ battle passes.

Dota 2, despite being five years old, is still an incredibly popular game. It’s even still popular enough to get a new digital card game based upon it. The better part of its popularity is undoubtedly its fun and addictive gameplay, but quick responses like this are important too. A game’s community won’t last if the developer isn’t committed to supporting it, after all. Valve isn’t a perfect company, but they did well in this instance.

Dota 2 is currently available on PC.

Source: Kotaku